Introduction
Camp Taveuni and Taveuni Breeze (“we”, “our”, “us”) are committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our website, make a booking, or contact us.
By using our website or staying with us, you agree to the terms of this Privacy Policy.
Information We Collect
Information you provide directly
We may collect personal information when you:
- Make a booking or enquiry
- Contact us through our website forms
- Email or message us
- Subscribe to updates
- Provide information during your stay
This may include:
- Name
- Email address
- Phone number
- Booking details
- Guest information
- Special requests or dietary needs
Information collected automatically
When you visit our website, we may collect:
- IP address
- Browser type
- Pages visited
- Basic analytics data
We use this information to improve our website and guest experience.
Bookings and Third‑Party Platforms
We receive booking information through:
- Vrbo
- Airbnb
- Booking.com
- Direct email or website enquiries
These platforms provide us with the information needed to manage your reservation. Each platform has its own privacy policy, which applies when you use their services.
Email and Contact Forms
We use EmailJS to send messages submitted through our website forms. EmailJS processes your name, email address and message so we can respond to your enquiry.
We do not use EmailJS to send marketing emails.
How We Use Your Information
We use your information to:
- Manage bookings and guest stays
- Respond to enquiries
- Provide customer support
- Improve our website and services
- Meet legal or regulatory requirements
We do not sell or share your personal information for marketing purposes.
Sharing Your Information
We may share your information only when necessary:
- With booking platforms you choose to use
- With service providers who help us operate our website or booking systems
- When required by law or to protect our property or guests
We do not share your information with advertisers or unrelated third parties.
Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse or unauthorised access. Information may be stored in:
- Our booking systems
- Email platforms
- Secure cloud services
While no system is completely secure, we use reputable providers and standard security practices.
Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings if you prefer.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections
- Request deletion of your information
- Withdraw consent for communications
To make a request, contact us using the details below.
Children’s Privacy
Our website and services are not directed at children under 16. We do not knowingly collect information from children without parental consent.
Links to Other Websites
Our website may contain links to external sites such as dive operators, tourism pages or booking platforms. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Camp Taveuni / Taveuni Breeze Matei, Taveuni Island, Fiji Email: allen@camptaveuni.com Phone: +679